Bank of America and Chase
Banking system is an essential part of our lives. Bank take care of our finances, manage them and keep save. But when it comes to people who are in financial trouble, bank employees just turn their backs on them. It happens even if the bank was the one who redoubled the troubles. It seems that the major banks of the United States do not have to have such problems but they do have them. And people post their complaints against customer service in Bank of America and Chase Manhattan Bank.
Bank of America. Bank of America is one of the largest financial companies across the US and even abroad. It other countries it is represented by more than 1,000 Bank of America branch offices. It specializes in various banking and financial services and is very trustworthy and reliable. Still, there have been many complaints connected with the services Bank of America provides. Lately, they create a wide range of troubles to their customers. Their automated system of getting and posting payments fails to do the work. Hence – a number of problems: Bank of America charges the customers late fees for nothing, then they report to the credit record agency and it results in poor credit of the customer.
Chase. Chase Manhattan Bank is one of the oldest banks in the United States and at the present times it is the consumer and commercial division of JP Morgan Chase after the bank was acquired by JP Morgan in 2000. It was founded a long time ago in 1799. In its long history the bank was considered to be the best by many riches such as Rockefeller family, for example. Nowadays, Chase Manhattan Bank’s most important clients are: Standard Oil, General Electric, Exxon Mobil. Lately the financial sector has come under pressure because of lending to controversial subjects. That is why Chase Manhattan Bank promised to avoid underwriting loans for socially or environmentally questionable people.